How to Hire the Right Snow Removal Contractor
Choosing the right snow removal contractor can mean the difference between a safe, clear property and a frustrating winter of unreliable service. Here's what to look for.
1. Verify Insurance Coverage
Always ask for proof of commercial general liability insurance (minimum $2 million). This protects you if their equipment damages your property or someone slips on inadequately cleared surfaces.
2. Check for WCB/WSIB Coverage
Workers' Compensation Board coverage means you're not liable if a worker is injured on your property. Reputable contractors carry this.
3. Ask About Response Times
Get specific commitments in writing. What's their guaranteed response time after snowfall? Top contractors guarantee service within 2-4 hours of accumulation reaching the trigger point.
4. Understand the Contract
Read seasonal contracts carefully. Key questions:
5. Check Reviews and References
Look for contractors with consistent positive reviews. One or two complaints among dozens of good reviews is normal. A pattern of complaints about no-shows is a red flag.
6. Ask About Equipment
Professional contractors have well-maintained, dedicated snow removal equipment — not just a pickup truck with a plow bolted on. Ask about backup equipment in case of breakdowns.
7. Get Everything in Writing
Verbal agreements are worthless when it's -20°C and your driveway isn't plowed. Get a written contract with specific terms.
8. Compare Multiple Quotes
Get at least 3 quotes. Be wary of prices significantly below market — they may indicate unreliable service or hidden costs.
9. Book Early
The best contractors fill their routes by October. Don't wait for the first snowfall to start looking.
10. Consider Seasonal vs. Per-Visit
Seasonal contracts provide peace of mind and are usually cheaper overall. Per-visit works if you want to handle light snows yourself and only call for big storms.